Pricing

Pricing without asterisks

The numbers are on the page, because that is how it should be. Prices exclude VAT, billed monthly or yearly, with 14 days of testing and no card required.

Three deployment scopes

They differ in scale and integration depth, not in agent quality: the safety gates are identical in every plan.

Start

109 EURper month excl. VAT, 1 090 EUR per year

For a company that wants to relieve its help inbox of repetitive questions.

  • Agent chat in the panel
  • Widget on one website
  • Knowledge base with an editorial cycle
  • 1 000 conversations per month, one operator
  • Knowledge-gap register
  • Handoffs to a human
Start your 14 days
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Team

399 EURper month excl. VAT, 3 990 EUR per year

For a support team that wants to supervise the agent like an additional employee.

  • Everything in Start
  • Confirmation cards for operations
  • Outbound email and SMS notifications
  • Browser voice sessions and in-page avatar
  • Audit log
  • 2 000 conversations, 500 voice minutes, 5 operators, 3 domains
Start your 14 days

Enterprise

from 990 EURper month excl. VAT, tailored contract and SLA

For organisations with compliance, security and scale requirements.

  • Everything in Team
  • Multiple brands / units under one contract
  • Priority access to new channels
  • Deployment support and knowledge migration
  • Data processing agreement (DPA)
Let's talk

All amounts exclude VAT; 23% Polish VAT is added to amounts in zloty. Companies in the European Union outside Poland that provide a valid EU VAT number are invoiced without tax under the reverse charge mechanism. You extend the scope with prepaid packages: a thousand extra conversations for 40 EUR, five hundred extra voice minutes for 95 EUR, an extra operator for 21 EUR per month, an extra domain for 55 EUR per month, a connected phone number for 67 EUR per month. We do not charge for usage above a limit.

The Start and Team buttons lead to the sign-up form. You create the account yourself and without a card, confirm your address with a code from the e-mail and test the agent on your own knowledge base; you add a card only when you move to a paid plan. A trial account has a daily limit on agent replies, sized for testing rather than production traffic.

Frequently asked questions

Do I need to add a card to try it?
No. You test for 14 days without a card: create an account, connect your knowledge base and check the agent on the real questions your customers ask. You add a card only when you move to a paid plan.
What happens when the agent doesn't know the answer?
It doesn't guess. An answer without coverage in your knowledge base is rejected before sending, the conversation can go to a human, and the question lands in the knowledge-gap register, so you know what to write next.
Where is the data processed?
The application runs on servers in the European Union (Warsaw). Sub-processing details and model provider choices are agreed in the contract.
Can I cancel at any time?
Yes. Monthly billing, no lock-in periods, cancellation takes effect at the end of the paid period. Your knowledge base is yours: on request we export it in an open format. The yearly plan costs two months less, but you choose it deliberately, never by default.
What happens when I go over a limit?
The function covered by the limit waits until the next billing period or until you order an extension package. Nothing is added to your invoice without your order, so one campaign cannot turn into an invoice you did not expect. The Agent does not go silent: it keeps answering from the knowledge base and hands the case to your team.
Will Ada be in my plan?
Ada, the AI employee in Slack and Teams, comes with Enterprise plan deployments. Terms are individual, because they depend on your channels, tools and knowledge scope: write to us and we will go through your case.
What does telephony cost?
A connected number is 67 EUR per month, with no setup fee. Call minutes come from the same pool as browser voice, because it is the same conversation over a different transport: the Team plan has 500 minutes and another five hundred cost 95 EUR. The number and the SIP trunk stay with your own carrier, so you pay that bill separately and we add no markup to it. When the minutes run out, the agent stops picking up and the call goes wherever you route it at your carrier.

Test it on your own questions

Fourteen days without a card. Connect your knowledge base and see how the agent answers what your customers actually ask.

Try 14 days Book a demo